Service Management for Critical Industries

xadata brings a next-generation approach to Operational Technology Management, combining ServiceNow’s OT platform with deep integration, data governance, and automation expertise to help critical industries operate with confidence

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Complete OT Asset Intelligence

We build a unified, accurate view of OT assets across plants, networks, substations, data centers, hospitals, and transport hubs

OT Security & Compliance

xadata helps critical industries detect, prioritize, and respond to OT risks faster and more intelligently

Intelligent Workflows

We digitize and orchestrate operational workflows that traditionally rely on human memory, paper, spreadsheets, radio calls, or WhatsApp messages.

Complete OT Asset Intelligence

We provide:

Automated discovery of PLCs, sensors, industrial controllers, and field devices
Normalization of asset data into the ServiceNow OT CMDB
Multi-site asset classification and standardization
AI-based data cleansing to eliminate errors before ingestion

With trustworthy data, organizations can confidently run mission-critical operations.

Strengthened OT Security & Compliance

We facilitate the transformation of legacy data into a format compatible with SAP S/4 HANA. Our expert team ensures that all data is properly mapped and enriched for optimal performance. We bring IT-grade security discipline into the OT environment—without slowing operations.

Continuous monitoring of device behavior and firmware
Vulnerability correlation for OT-specific asset types
Secure change management for industrial configurations
Integration with SIEM, SOC, firewalls, and network sensors
Automated compliance reporting for energy, utilities, healthcare, and manufacturing standards

Intelligent Workflows for Field, Plant & Network Operations

We digitize and orchestrate operational workflows that traditionally rely on human memory, paper, spreadsheets, radio calls, or WhatsApp messages.

Examples:

Automated work orders for maintenance teams
Incident response triggered by sensor or SCADA alerts
Change control for industrial machinery or transport systems
Coordination between engineering, IT, and OT teams
Integration with SAP PM, Oracle EAM, MES/HIS, and asset management systems

This creates consistency, transparency, and faster time to resolution across all operational domains.

Customer Benefits

By partnering with xadata, customers experience

Industry-Specific OT Expertise

We understand the unique operational realities of critical industries.

Integration Capabilities

We bridge OT, IT and enterprise applications to support resilience and regulatory compliance.

Reliability & Sustainability

We enhance uptime, reduce maintenance costs and strengthen security posture.

xadata helps critical industries become more resilient, secure, and data-driven using ServiceNow OT Management—powered by clean data and deep industrial systems expertise.

Empowering SAP S/4 HANA Data Migration

The Osborne
233 E Main St
3rd & 4th Floor
Bozeman
MT 59175

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